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TECHNICAL SUPPORT SOLUTIONS™ FOR WATER TREATMENT PROS

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“Clarity From Source To Service.”

The technical desk behind water treatment companies — and the pocket tech behind their crews.

See Which One Fits

SOURCE-TECH PACKAGING

Find answers to common questions about our technical support portal, subscription management, and how Source Tech helps water treatment professionals optimize field operations.

Founding Tech — Open Now

The first 100 members lock their rate for life. Enrollment closes September 30.

Core Field Suite (Self-Service)

Up to 4 Techs: $99/ month

Self-service access for independent operators and experienced field teams.

    Includes full diagnostic calculator suite (LSI, RSI, dosing), troubleshooting guides, equipment sizing, and on-demand video training library. Standard automated ticketing support only.
Sign Up – Up to 4 Techs
Core Field Suite (Self-Service)

Up to 8 Techs: $169/ month

Self-service access for independent operators and experienced field teams with larger crews.

    Same Core Field Suite tools, scaled for teams up to 8 technicians.
Sign Up – Up to 8 Techs
Enterprise Tier

Custom / Contact Sales

For fleets over 8 techs, multi-location operations, or teams needing custom integrations.

    Design a tailored Core Field Suite deployment with advanced reporting, integrations, and rollout support.
Contact Sales
Expert Access Suite (Includes "Talk to Human")

Up to 4 Techs: $249/month

Expert Access for smaller field teams that need real-time escalation.

    Everything in Core Field Suite, plus direct in-app chat/voice escalation to live technical experts.
Sign Up – Up to 4 Techs
Expert Access Suite (Includes "Talk to Human")

Up to 8 Techs: $399/month

Expert Access for growing service crews that need guided support in the field.

    Everything in Core Field Suite, plus direct in-app chat/voice escalation to live technical experts for larger teams.
Sign Up – Up to 8 Techs
Enterprise Tier

Custom / Contact Sales

For fleets over 8 techs, multi-location operations, or teams needing custom Expert Access deployments.

    Design a tailored Expert Access deployment with advanced reporting, integrations, and rollout support.
Contact Sales

The Source Tech Portal Edge

The Source Tech platform unifies vital field resources, diagnostic intelligence, and expert troubleshooting into a single responsive mobile interface. Elevate your operations with real-time data access and streamlined technical workflows designed specifically for water treatment pros.

Frequently Asked Questions

Explore common inquiries about our technical support portal and subscription plans designed for water treatment professionals.

Can I upgrade my plan later?

Yes, you can upgrade your subscription tier at any time as your field team grows. Contact our support team for seamless transition and onboarding for new members.

What support is included in the Enterprise tier?

Enterprise clients receive dedicated volume licensing, custom onboarding programs, and specialized management resources tailored to large-scale water treatment operations.

How do my technicians access the portal?

Once your office completes enrollment and handles the initial invoice, we will issue unique mobile login credentials for each individual technician on your team to access our complete calculator and video resource libraries.

Is there a contract or commitment?

Our standard Small Team and Large Team tiers operate on a flexible, month-to-month subscription basis. You can manage, adjust, or pause your team's access at any time.

Ready to Equip Your Crew?

Sign Up Now
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