TECHNICAL SUPPORT SOLUTIONS™ FOR WATER TREATMENT PROS
“Clarity From Source To Service.”
SOURCE-TECH PACKAGING
Find answers to common questions about our technical support portal, subscription management, and how Source Tech helps water treatment professionals optimize field operations.
Small Team
$79 / month
Ideal for 1–4 Technicians
- Full mobile access to Source Tech resource library
- Advanced design calculators for field chemistry and media filling
- On-demand video troubleshooting library
Large Team
$129 / month
Ideal for 4–8 Technicians
- Full mobile access for up to 8 team members
- Advanced design calculators for field chemistry and media filling
- On-demand video troubleshooting library
The Source Tech Portal Edge
The Source Tech platform unifies vital field resources, diagnostic intelligence, and expert troubleshooting into a single responsive mobile interface. Elevate your operations with real-time data access and streamlined technical workflows designed specifically for water treatment pros.
Frequently Asked Questions
Explore common inquiries about our technical support portal and subscription plans designed for water treatment professionals.
Can I upgrade my plan later?
Yes, you can upgrade your subscription tier at any time as your field team grows. Contact our support team for seamless transition and onboarding for new members.
What support is included in the Enterprise tier?
Enterprise clients receive dedicated volume licensing, custom onboarding programs, and specialized management resources tailored to large-scale water treatment operations.
How do my technicians access the portal?
Once your office completes enrollment and handles the initial invoice, we will issue unique mobile login credentials for each individual technician on your team to access our complete calculator and video resource libraries.
Is there a contract or commitment?
Our standard Small Team and Large Team tiers operate on a flexible, month-to-month subscription basis. You can manage, adjust, or pause your team's access at any time.