TECHNICAL SUPPORT SOLUTIONS™ FOR WATER TREATMENT PROS
“Clarity From Source To Service.”
Choose Your Level of Back-Office Support
S2S Subcontracted Tech Support
S2S Subcontracted Support Plans
Route your team's complex service questions directly to us live from the job site.
- Direct Crew Hotline: Techs call us from the field for live troubleshooting.
- Flawless Sizing Math: Accurate chemistry calculations before you load equipment.
- Unbiased Quote Audits: We review manufacturer quotes so you never overpay.
Memberships
Source Tech (Coming Soon)
The ultimate remote-access mobile toolbelt for your technicians' smartphones.
- Mobile Sizing Calculators: Formula-protected chemistry and volume apps.
- Video Troubleshooting Library: Step-by-step diagnostic videos for field failures.
- Growing Knowledge Base: Ongoing technical service protocols and guides.
Built for the Field. Trusted by the Trade.
Instant On-Site Support
No more guessing on difficult job sites or waiting days for a manufacturer call-back. Get immediate technical clarity when you need to make a decision right now.
Sizing Configuration & Audits
Stop over-specifying hardware or using the wrong media volume. We run the application logic and audit third-party quotes so your setups run flawlessly.
Source Tech
Equip your technicians with field-ready troubleshooting video guides and mobile calculators designed to solve complex chemistry and flow challenges on the go.
SourceTalk Series
Brief expert insights for water dealers, technical staff, and field crew.
Explore the Source Tech Portal
A private, specialized interface built for water treatment professionals and technical teams to perfect their processes and accuracy equipment.
Video Training on Demand
Granular setup and repair instructions available whenever needed.
Mobile-Optimized Estimators
Dosing, resin volume, and auditing instruments for exact job performance.
Printable Process Handouts
Audit lists and technical service protocols (SOPs) to refine your daily tasks.
Images are conceptual. Complete entry requires an active monthly service agreement.